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Shipping Terms and Conditions for Prints

  1. Shipping Rates and Methods

    • Shipping costs are calculated based on the destination, size, and weight of the print.

    • We offer standard, expedited, and international shipping options.

    • Shipping rates will be displayed during the checkout process.

  2. Processing Time

    • Orders are typically processed within 1 business days after payment is received.

    • Custom or made-to-order prints may require additional processing time, as specified on the product page.

    • You will receive a confirmation email with tracking information once your order has shipped.

  3. Estimated Delivery Times

    • Standard shipping: 3 to 5 business days.

    • Delivery times are estimates and may vary due to unforeseen circumstances, such as weather delays or customs processing.

  4. Packaging and Handling

    • Prints are carefully packaged to ensure they arrive in perfect condition.

    • Standard packaging includes [describe packaging, e.g., rolled in a sturdy tube, flat-packed with protective materials, etc.].

    • In the event of damage during shipping, please contact hello@glencairnsvideo.productions for a refund or replacement.

  5. Lost or Delayed Shipments

    • If your order has not arrived within the estimated delivery time, please contact us at hello@glencairnsvideo.productions.

    • We will assist in tracking the package and determining its status.

    • In the case of a lost shipment, we will work with the shipping carrier to resolve the issue.

  6. Returns and Refunds

    • If your print arrives damaged, please contact us within 14 days of receipt with photographic evidence.

  7. Address Accuracy

    • Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

    • If an incorrect address is provided and the package is returned to us, the customer will be responsible for the cost of reshipping.

  8. Order Modifications

  • Modifications to shipping details (address, shipping method) must be requested before the order is dispatched.

  • Once an order has shipped, we cannot change the shipping address or method.

  1. Contact Us

This template provides a basic structure that you can modify to suit your specific needs and policies. Be sure to customize details such as processing times, shipping costs, and contact information to match your business operations.

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